Refund Policy

Last updated 9 October 2026

First payment

If PurgeKit isn't right for you, ask within 14 days of your first payment and we'll refund it in full. No questions.

Renewals

If a renewal surprised you, ask within 14 days of the renewal and we'll refund it in full, as long as you haven't used PurgeKit since that renewal.

How to ask

Email support@purgekit.example from the address you sign in with, or use the link in your Paddle receipt. Paddle, our Merchant of Record, processes the refund to your original payment method. Banks usually take 5–10 business days to show it.

After a refund

The refunded subscription ends straight away. The Restore Bin keeps working, so you can still put things back.